What Canadian law gives you when a flight is delayed, cancelled or overbooked, and how to make the airline pay.
A qualifying labour disruption can eliminate standardized APPR compensation, but it does not eliminate all of your passenger rights. What the airline must still do, what the courts have said about strike notices, and when you may be able to recover additional expenses.
The Air Passenger Protection Regulations in plain language: who they cover, what airlines must provide for delays, cancellations, denied boarding and baggage problems, and how compensation claims work.
What an airline must do when your flight is cancelled in Canada: when it must rebook you, when you can choose a refund, when compensation of up to $1,000 is payable, and what expenses you may be able to recover.
When an airline has more eligible passengers than seats that can be occupied, the APPR sets rules for volunteers, boarding priority, rebooking and compensation. For a qualifying involuntary denial of boarding, compensation ranges from $900 to $2,400 and must be provided within 48 hours.
Weather can eliminate standardized APPR compensation, but it does not eliminate all of your passenger rights. What the airline must still do, when a weather explanation can be challenged, and how to preserve evidence about the real cause of the disruption.
How long a flight must be delayed before a Canadian airline owes you money, how much it owes, what it must give you while you wait, and how to claim.
Step by step: the demand letter, where to file, how to identify the right airline, what the airline may argue in response, and what happens if the case reaches a hearing. Written for passengers representing themselves.
Whether you qualify for Air Canada compensation, how much it pays, how the self-serve claim tool works, and how to respond when Air Canada says your disruption was outside its control or required for safety.
Porter is now a large airline under the APPR, so qualifying delays and cancellations can attract compensation of $400 to $1,000. How Porter classifies disruptions, how to make a claim, and what to do when Porter says no.
What WestJet must pay for a late or cancelled flight, how WestJet classifies disruptions, how to make an APPR claim, and what to do when WestJet says no.